New Jersey Transit Conductors are Polite During Major Delays

Yesterday it was New Jersey Transit’s turn to have a train delay.  I was working on the late shift and arrived at NYP to take the 11:06 to Newark.  When the train didn’t leave the station the conductor made announcements saying that due to switch problems, single tracking through the tunnel, and ice patrols there are delays.  He was very polite as he repeated the announcements every 5 minutes.  He even gave the phone number to complain to New Jersey Transit customer service.  I do appreciate these announcements since years ago both on the MTA and NJIT riders were usually kept in the dark when there were major delays.  We shouldn’t shoot the messenger.